Services Offered

NY Connects provides a wide range of services, including:

• Information and Assistance: Guidance on available LTSS options such as personal care, daily living activities, housing, transportation, food access, and caregiver support
• ‍Eligibility and Benefits Support: Assistance with applying for public benefits like Medicaid or SNAP ‍
• Person-Centered Options Counseling: Interactive, goal-driven support to help individuals make informed decisions based on their preferences, strengths, and resources,
• ‍Resource Directory: Online and local directories of service providers to help users find appropriate supports ‍
• Public Education: Outreach to increase awareness of LTSS options beyond institutional care